Privacy Policy
Last Updated: 03/18/2024
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE. THE SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA.
INTRODUCTION
TripleKey, LLC (also referred to herein as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process.
This Privacy Policy (the “Policy”) describes our practices for the personal information for which we are a "data controller” under applicable law. This includes information collected when you visit our website, https://triplekey.com/ (the “Site”).
WHAT PERSONAL INFORMATION DO WE COLLECT?
What Personal Information Do We Collect? We may collect the personal information described below:
Category Description
Contact Information When you visit our Site, complete a contact form, or otherwise contact us, we may receive your name, email address, phone number, or other contact details you choose to provide.
Business Information
When you seek services from us in the course of an inquiry, contract, or customer registration, we collect business contact information, including your job title, company name, and company email address and phone number, as well as any other details you choose to provide.
Communications and Inquiries
If you submit a question or comment, or otherwise contact us, in addition to your Contact Information, we will receive any comments, content, questions, or other information that you choose to provide.
Account Information
When you purchase or register for our services, we collect your Contact Information, Business Information, username, email address, and the password that you create, as well as a record of the products and services purchased.
Payment Information
When you purchase products or services from us, our third-party payment processor will collect our credit card number, security code, and expiration date. We only receive confirmation of your payment once it goes through, and such confirmation is then linked to your transactions and other personal information.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will keep your information for as long as is necessary to fulfill the purposes for which it was
collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.
We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.
HOW DO WE PROTECT YOUR INFORMATION?
We have adopted security measures that are designed to protect the personal information under our control. From time to time, we review our security procedures and consider new technologies and methods.
But, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect personal information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.
If a data breach compromises your personal information, we will notify you and any applicable regulatorwhen we are required to do so by applicable law.
YOUR RIGHTS AND CHOICES
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. We honor requests when we are required to do so under applicable law.
Email Preferences. We may send you emails about our Site and services. If you do not want to continue receiving emails from us, you may opt-out by clicking the “unsubscribe” button at the bottom of our emails or by contacting us at privacy@triplekey.com. Please provide your name and contact information in your request, and we will respond to your request in accordance with applicable law.
Update Your Information.
Our goal is to keep your information accurate, current, and complete. If any of the information you have provided to us changes, please let us know via the “Contact Us” details at the
end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic,
deficient, or incomplete personal data that you provide to us.
Complaints.
If you believe your rights relating to your personal information have been violated, please
contact us via the “Contact Us” details provided at the end of this Policy.
California.
Under California Civil Code § 1798.83, California residents who provide personalinformation in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us, once each calendar year, information about the information we shared (if any) with other businesses for direct marketing uses. We do not currently share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the California’s “Shine the Light” requirements, and only information regarding covered sharing (if any) will be included in our response. As a part of the California Online Privacy